How to hire plumbers: a practical playbook for plumbing business owners

How to hire plumbers who show up, pass licensing checks, and stay — the job post, the screen, the sourcing channels, and the mistakes that keep plumbing trucks empty.

By Jacob Crockett · CEO, HireAligned ·

How do you hire plumbers?

You hire plumbers the way you win service work: by responding first and being straight about the deal. Post the role with actual pay, schedule, and on-call terms; get every applicant on the phone the same day; verify the license before anything else; test real field ability with a paid working interview or a scenario walkthrough; and put a written offer out within days of the evaluation. Licensed plumbers are almost never unemployed — you're recruiting them away from a paycheck they already have, and slow, vague hiring processes lose to fast, honest ones every time.

The math behind the difficulty is straightforward. The Bureau of Labor Statistics projects about 44,000 openings per year for plumbers, pipefitters, and steamfitters through 2034, with employment growing 4% over the decade — and most of those openings exist to replace people leaving the trade. Meanwhile churn keeps refilling the demand side: BLS JOLTS data shows about 4% of construction workers separate from their employer every month, well above the all-industry rate. We cover the full supply picture in the plumber shortage and demand outlook; the takeaway for an owner is that nobody is coming to fill your truck. You have to go get them.

Here's how, in order.

Step 1: Get the pay right, then say it out loud

The national median wage for plumbers, pipefitters, and steamfitters is $63,800 as of May 2025 — higher than HVAC techs and electricians. Your market may run hotter or colder than the median, so check the plumber salary by state numbers before you set a range. Then put that range in the post.

Owners resist this because their current plumbers might see it. Understand what hiding it costs you: an employed plumber comparing your ad against his known paycheck will not apply blind. "Competitive pay" filters out exactly the candidates you want and leaves the desperate ones.

Beyond the number, put in the things plumbers actually weigh a move on: on-call rotation and how it's paid, service versus new-construction mix, take-home truck, who stocks it, and whether dispatch is organized or chaos. If you have a real answer to "why is your shop better to work for," lead with it. If you don't, that's the first problem to fix.

Also decide the structure before posting: W-2 employee versus 1099 contractor changes your cost math, your control over quality, and your legal exposure. For a plumber representing your brand in customers' homes, W-2 is usually the defensible answer.

Step 2: Respond the same day, every time

Randstad's 2026 study of 150M+ U.S. job postings put skilled trades at 56 days average time to hire — longer than desk-based professional roles. Most of that time isn't screening; it's waiting, and the waiting is where candidates evaporate. A licensed plumber who applies to you is fielding calls from other shops within a day. Contact every applicant within hours. This one habit compresses time to hire more than any job-board budget increase ever will.

Step 3: Verify the license and the record first

Plumbing licensing is state (and sometimes city) specific, with apprentice, journeyman, and master tiers. Before investing interview time:

  1. Confirm the license level your role needs and verify the candidate's against the state registry. Not their word, the registry.
  2. Run driving record and background checks early. Your plumber works alone in occupied homes. This is a trust boundary, not a formality.
  3. Ask why they're leaving, and listen for patterns. A journeyman on his fourth shop in three years isn't unlucky.
  4. Put comp expectations on the table in the first call. A mismatch discovered late wastes everyone's month.

Step 4: Test the craft, not the interview

Nobody ever fixed a slab leak in a conference room. The reliable evaluation methods:

  • A paid working interview or ride-along with your best plumber, half a day, and give that plumber a veto. Your senior people will spot a faker in an hour.
  • A scenario walkthrough from your own call history: symptoms, what do you check first, what do you quote, what do you say to the homeowner. Competent plumbers narrate a diagnostic sequence; pretenders speak in generalities.
  • References with pointed questions: "Would you send him solo into a customer's home?" and "Would you hire him back?" Hesitation is data.

Weight the homeowner-facing skills seriously. Reviews, referrals, and callback rates are as much about conduct at the door as pipe work. A technically strong plumber who leaves customers cold will quietly bleed you.

Step 5: Offer fast, in writing, and hold on until day one

Offer within 48 hours of a good evaluation: base, overtime, on-call pay, truck, tools, benefits, start date, all written down. Then keep contact warm through the start date. His current shop will counter — losing a plumber is expensive for them too. The SHRM Foundation puts direct replacement costs at 50–60% of annual salary and total turnover costs at 90–200%, and every owner who's done the math fights to keep good people. Assume the counteroffer is coming and make sure your offer, and your follow-up, are stronger.

Where to find plumbers worth hiring

  • Job boards for active seekers — necessary, not sufficient. SHRM puts average cost per hire around $4,700, and boards are usually the biggest line in it, so measure what they actually produce.
  • Referral bonuses your crew takes seriously. Real money, paid half at start and half at 90 days. Your plumbers know every plumber in town.
  • Trade schools and apprenticeship programs. Sponsor an apprentice and you're growing your own journeyman instead of bidding against every shop in the county for the same short pool.
  • Supply-house relationships. The counter guys hear who's unhappy before anyone else does.
  • Direct outreach. A short, specific, honest message to a plumber you'd want beats a month of passive posting.

If some of this sounds like a lot to run on top of operating the business, that's the honest trade-off behind hiring a recruiter versus a staffing agency versus doing it in-house.

Common mistakes

  • Waiting for an opening to start recruiting. With turnover in construction trades running well above the all-industry rate, openings are a matter of when. Starting from zero each time guarantees the 56-day slog.
  • Hiding pay and on-call terms. Vagueness reads as a bad deal, because it usually is.
  • Skipping the working interview when you're desperate. Desperation hires are how you learn the turnover-cost statistics firsthand.
  • Going silent between offer and start date. That silence is when counteroffers land.
  • Ignoring the HVAC side of your own shop. If you run combined trades, the same playbook applies with different licensing details — here's how to hire HVAC technicians.

Make the next hire boring

Everything above gets easier when hiring stops being an emergency. Recruiting is a sales function — pipeline, speed, follow-up — and it compounds when it runs year-round instead of only when a truck goes dark. The plumbing shops that fill seats in days keep a bench of pre-screened, culture-fit candidates warm before they need one, so a resignation is an inconvenience instead of a lost quarter. That's exactly what we build for trades businesses with done-for-you hiring: the bench exists before the panic does.

Frequently asked questions

How do you hire plumbers?+

Post the role with real pay and schedule details, contact every applicant within hours, verify licensing for your state early, and use a paid working interview or detailed scenario walkthrough to test actual field ability before you offer. Licensed plumbers are nearly always employed, so the shop that moves fastest with the clearest pitch usually wins the candidate.

How long does it take to hire a plumber?+

Skilled-trades positions take about 56 days on average to fill, per Randstad's 2026 analysis of more than 150 million U.S. job postings. Plumbing runs on the harder end because licensing narrows the candidate pool. Owners who respond same-day and keep a warm pipeline can cut that to a week or two.

How much does it cost to hire a plumber?+

Average cost per hire in the U.S. is about $4,700 according to SHRM, but the direct spend is the small part. The empty truck is the real cost — weeks of turned-away calls while you search — and a wrong hire compounds it: SHRM Foundation research pegs total turnover costs at 90–200% of annual salary.

What should I look for when hiring a plumber?+

A valid license at the level your state requires, a clean driving record and background, diagnostic ability you've tested rather than taken on faith, and how they treat the homeowner at the door. The last one is underrated: residential plumbing is a trust business, and callbacks and reviews trace back to conduct as much as craft.

Is there really a plumber shortage?+

Demand is steady and large. The Bureau of Labor Statistics projects about 44,000 openings for plumbers, pipefitters, and steamfitters every year through 2034, most of them replacing workers who retire or leave the trade. The pool of licensed plumbers isn't growing fast enough to make hiring easy, which is why unfilled trucks are so common.

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