Residential HVAC/R Field Service Technician
About this role
Overview
Confidential is hiring a career-focused Residential HVAC/R Field Service Technician with at least 5 years of experience. This is a full-time, field-based opportunity for someone local to Monroe who knows the upstate New York market; New York City residents are not a fit. The position offers a clear growth path, overtime, a company vehicle, strong benefits, and substantial commission potential.
Compensation
- $30-$45 per hour, with earnings up to approximately $94,000 annually before commission.
- Overtime available.
- 20% commission on qualifying upsells and home-maintenance programs sold.
- 6% commission on new equipment or systems sold directly by the technician.
- 2% commission share on referred system-install opportunities sold by the sales team.
Responsibilities
- Troubleshoot, test, service, and repair residential HVAC/R equipment.
- Install new systems, connect refrigerant lines, and fabricate ductwork as needed.
- Perform preventive maintenance to improve efficiency and equipment life.
- Diagnose electrical and mechanical faults involving motors, fans, controls, compressors, coils, and ductwork.
- Work with Mitsubishi heat pumps, hydronic boilers and controls, rooftop and packaged AC units, splits, and water-source heat pumps.
- Handle refrigerants in accordance with environmental regulations.
- Read blueprints, schematics, and technical diagrams.
- Program smart thermostats and controls and monitor system performance.
- Maintain a clean, organized, and well-stocked company vehicle.
- Complete estimates and email them to customers within 24 hours.
- Use ServiceTitan for field-service documentation.
- Participate in company training and identify additional business opportunities.
Qualifications
- 5+ years of residential HVAC service experience.
- EPA Universal certification required.
- Excellent troubleshooting and customer-service skills.
- Strong electrical and mechanical aptitude.
- Clean driving record.
- Ability to move and lift up to 50 pounds.
- Steam-system experience is a significant plus.
Benefits
- Company truck and fuel card.
- 401(k), retirement plan, health, dental, vision and life insurance, and paid time off.
- Full-time, on-the-road work based around Monroe, NY.