Plumbing Service Technician (Experience Required | $60K–$120K)
About this role
Total Comp: $60k - $120k | Full-Time
Build Your Career at Jolly
At Jolly Plumbing, Drains, Heating & Air, we're more than a home service company—we're a team dedicated to delivering exceptional experiences for both our customers and our employees. We're looking for a skilled Plumbing Service Technician who takes pride in quality workmanship, enjoys solving problems, and is passionate about delivering outstanding customer service.
What You'll Do
- Diagnose, repair, and maintain residential plumbing systems and fixtures.
- Perform plumbing inspections and identify the root cause of service issues.
- Educate homeowners on repair options and provide honest, solution-based recommendations.
- Complete repairs efficiently while maintaining the highest quality standards.
- Accurately document work performed using company software.
- Maintain a clean, organized, and fully stocked service vehicle.
- Follow all safety standards and company procedures.
- Collaborate with dispatch, customer service, and fellow team members to deliver an exceptional customer experience.
- Participate in ongoing technical and professional development training.
What We're Looking For
- Residential plumbing service experience required.
- Certification preferred.
- Strong troubleshooting and diagnostic skills.
- Excellent customer service and communication abilities.
- Ability to explain technical information in a way customers can easily understand.
- Valid driver's license with a clean driving record.
- Ability to work independently while contributing to a team environment.
- Commitment to professionalism, integrity, and continuous learning.
Why Join Jolly?
Our team recently earned a 93/100 Employee Engagement Score, placing us among the highest-performing trades companies in the nation.
We offer:
- Competitive pay with performance incentives
- Medical, Dental & Vision Insurance
- 401(k) with company match
- Paid Time Off and paid holidays
- Company-provided uniforms
- Ongoing technical and professional training
- Career advancement opportunities
- Employee appreciation events and an award-winning culture
About Jolly
For over 40 years, Jolly Plumbing, Drains, Heating & Air has proudly served homeowners throughout Northern Kentucky and Greater Cincinnati. Our mission is simple: Reimagining how the world experiences home services.
Our core values: Do the Right Thing | Winners Work | Be the Name | Here to Serve | Win the Day | Don't Hesitate to Educate