Plumbing Service Technician (Experience Required | $60K–$120K)

Total Comp: $60k - $120k

Full-Time Build Your Career at Jolly At Jolly Plumbing, Drains, Heating & Air, we're more than a home service company—we're a team dedicated to delivering exceptional experiences for both our customers and our employees. We're looking for a skilled Plumbing Service Technician who takes pride in quality workmanship, enjoys solving problems, and is passionate about delivering outstanding customer service.

What You'll Do

- Diagnose, repair, and maintain residential plumbing systems and fixtures.

• Perform plumbing inspections and identify the root cause of service issues.

• Educate homeowners on repair options and provide honest, solution-based recommendations.

• Complete repairs efficiently while maintaining the highest quality standards.

• Accurately document work performed using company software.

• Maintain a clean, organized, and fully stocked service vehicle.

• Follow all safety standards and company procedures.

• Collaborate with dispatch, customer service, and fellow team members to deliver an exceptional customer experience.

• Participate in ongoing technical and professional development training.

What We're Looking For

- Residential plumbing service experience required.

• Certification preferred.

• Strong troubleshooting and diagnostic skills.

• Excellent customer service and communication abilities.

• Ability to explain technical information in a way customers can easily understand.

• Valid driver's license with a clean driving record.

• Ability to work independently while contributing to a team environment.

• Commitment to professionalism, integrity, and continuous learning. Why Join Jolly? Our team recently earned a 93/100 Employee Engagement Score, placing us among the highest-performing trades companies in the nation. We offer:

• Competitive pay with performance incentives

• Medical, Dental & Vision Insurance

• 401(k) with company match

• Paid Time Off and paid holidays

• Company-provided uniforms

• Ongoing technical and professional training

• Career advancement opportunities

• Employee appreciation events and an award-winning culture

About Jolly

For over 40 years, Jolly Plumbing, Drains, Heating & Air has proudly served homeowners throughout Northern Kentucky and Greater Cincinnati. Our mission is simple: Reimagining how the world experiences home services. Our core values: Do the Right Thing

Winners Work

Be the Name

Here to Serve

Win the Day

Don't Hesitate to Educate