Lead HVAC Service Technician

Eagle Pipe Heating & Air | Full-Time | Poulsbo, WA

We're looking for an experienced HVAC service technician ready to step into a lead role. You'll run the toughest service calls, be the go-to diagnostician when other techs get stuck, and help raise the bar for how our HVAC team works in the field. If you're the tech everyone calls when something doesn't make sense, we want to talk.

A real local job. Our work is concentrated on the west side of Puget Sound, so if you live on the Kitsap Peninsula or nearby, you're looking at a sane commute and your evenings back. No ferry rides, no I-5 grind.

What You'll Do

• Lead HVAC service, diagnostics, and repair on residential and light commercial systems

• Take on the hardest troubleshooting calls and be the last line of defense for the team

• Mentor and ride along with newer technicians, and help them build their diagnostic skills

• Set the standard for quality, safety, and customer experience on every call

• Communicate clearly with homeowners about what you found and present repair and replacement options

• Step in on installs and replacements when the schedule calls for it

• Work with ownership on scheduling, callbacks, and keeping the HVAC side running smoothly

• Keep accurate job documentation and service records in ServiceTitan

What You Bring

• 5+ years of professional HVAC experience, with a strong service and diagnostic background

• EPA Section 608 Certification required (Universal preferred)

• Deep troubleshooting skills across electrical, refrigerant, airflow, and controls

• Working knowledge of furnaces, heat pumps, air conditioners, ductless and mini-split systems, and air handlers

• Experience training, mentoring, or leading other technicians

• Commercial HVAC experience strongly preferred

• ServiceTitan or similar field service software experience

• Valid driver's license and clean driving record

• A calm, no-nonsense attitude and a commitment to doing the job right

What We Offer

Compensation & Time Off

• Competitive pay based on experience

• Paid time off

• Steady, year-round work

Health & Retirement

• Medical, dental, and vision insurance

• Life insurance

• 401(k) with company match

On the Job

• Company truck and fuel card

• Uniforms and top-tier tools provided

• Paid training, licensing support, and continuing education

Growth & Culture

• A lead seat with real influence over how our HVAC team operates

• A no-drama, high-performance culture built on respect and results

• A solid team that has your back

Ready to lead? Apply today and join Eagle Pipe Heating & Air, where craftsmanship, accountability, and doing the job right come first.