General Manager - HVAC Operations
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About Bob Jenson
Bob Jenson Air Conditioning, Heating & Plumbing is a locally owned San Diego company that has proudly served the community for more than 45 years.
The Opportunity
We're seeking an experienced General Manager to direct daily operations, lead high-performing service, installation, sales, and dispatch teams, and drive profitable growth across San Diego County.
This is a hands-on leadership role focused on residential HVAC operations, reporting directly to ownership. You'll own the P&L and set the standard for how our teams run, sell, and take care of customers.
What You'll Do
Own P&L management, margin control, revenue targets, budgeting, and financial performance
Oversee residential HVAC service, replacement and installation, and sales operations
Lead, mentor, and hold accountable field supervisors, technicians, dispatch, and warehouse teams
Coordinate recruiting, technician development, safety compliance, and retention with talent acquisition
Deliver exceptional customer service, strong Net Promoter and review scores, and effective resolution of customer escalations
Optimize dispatch, inventory controls, fleet management, and operational workflows
Requirements
5+ years of operational leadership or general management experience in residential HVAC or mechanical trades
Proven success managing a multi-million-dollar P&L with consistent margin and revenue growth
Strong HVAC knowledge, including field operations, dispatch systems, job costing, and seasonal demand
Track record of coaching and retaining top field talent
Deep familiarity with the San Diego County market
Valid driver's license with a clean driving record
Preferred Qualifications
General manager experience at a residential HVAC company
Plumbing division or plumbing operations experience
ServiceTitan or similar field service software experience
Pay
$125,000+ per year, based on experience, plus a quarterly bonus.
Benefits
Company vehicle, gas card, phone, and laptop
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Job Type
Full-time
Work Location
In person - San Diego, CA 92111, Kearny Mesa (serving San Diego County)
Bob Jenson Air Conditioning, Heating & Plumbing is an Equal Opportunity Employer.
Benefits
Company Vehicle, Gas Card, Phone, Laptop, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with Company Match, Paid Time Off, Paid Holidays